The Campus Support Center will close at noon today for the holiday break. Our office will reopen at 12 a.m. on Thursday, January 2nd. If you have issues during the break, feel free to visit our Support portal at https://support.atu.edu where you can search our knowledge base, and submit a ticket. We will be monitoring […]
Archives for December 2013
OneTech Services Restored
The OneTech services have been restored. If you have any difficulties please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu.
Extended OneTech Outage
We are currently performing further maintenance on our OneTech system. We have no estimated window in which the site will be back up, but we will post an announcement when it is accessible again. If you have any questions, please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu.
Momentary Onetech Outage
Due to some users getting a ‘503 error’ upon login, we are restarting our OneTech server. We expect the outage to only last 15 to 20 minutes. If you have any questions, please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu.
OneTech Performance Issues
Campus Support is receiving calls regarding slow response time on OneTech. This appears to be due to the volume of users accessing it at this time. We will continue to monitor the situation, and take action as necessary.