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Office of Information Systems

Arkansas Tech University

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Rayne Mickle

June 5, 2020 5:26pm

Planned Maintenance for the University Unified Communications System Completed

The planned maintenance scheduled for June 5th for the university Unified Communications (VoIP) telephone system has been completed. Phone services and desk phones should be functioning normally. Please contact Campus Support at campussupport@atu.edu or 479-968-0646 if you run into any issues.

Article by Rayne Mickle / Announcement, Maintenance

May 19, 2020 4:06pm

Scheduled Maintenance for vDesktops, Friday, May 29

The Office of Information Systems is planning a maintenance window for all virtual desktop systems on Friday, May 29, starting at 3 pm and lasting for 4 hours. This maintenance window allows us to install necessary system updates and security patches.  During this window, all virtual desktop systems will be intermittently unavailable. This includes: Some […]

Article by Rayne Mickle / Announcement, Maintenance, Notification

April 24, 2020 5:34pm

TurnItIn Maintenance

TurnItIn will be performing maintenance on May 2nd, 2020 from 10:00 am to 2:00 pm CST. During this window, TurnItIn may be unavailable to receive submissions, so we urge faculty to alter the time frame of any assignments this maintenance window might affect. You can find more information about the scheduled service interruption here: https://turnitin.statuspage.io/incidents/qvrf95dxf9zm […]

Article by Rayne Mickle / Announcement, Maintenance

March 26, 2020 4:59pm

Kaltura Issues Resolved

The issues regarding Kaltura MediaSpace have been resolved. Kaltura should be functioning normally. Please contact Campus Support at 479-968-0646 or campussupport@atu.edu if you run into any further issues or have any questions.

Article by Rayne Mickle / Announcement

March 6, 2020 6:16pm

Phone Service Restored

Phone services for the Office of Information Systems have been restored. Both the Russellville and Ozark Campus should be experiencing full functionality. The issue was a problem between telephone providers, not ATU’s Unified Communications System. If you have questions or concerns, contact the Campus Support Center at campussupport@atu.edu or visit our support portal at https://support.atu.edu. Thank you. Office […]

Article by Rayne Mickle / Announcement

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646
campussupport@atu.edu

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Friday - Saturday 7 am - 4 pm

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