On Monday, August 21st , a portion of the network in Morton Hall will be down for maintenance between 5:00 and 6:00 pm. This is to replace faulty equipment that was damaged during the recent storms and should allow Network Services to restore full wireless and VoIP services to the building. While the equipment is […]
VoIP Maintenance Complete
The planned maintenance for the ATU Voice over IP telephone system has been completed. If you experience any related issues, please contact the Campus Support Center via phone at 479-968-0646 or via email at campussupport@atu.edu.
Doc Bryan Power Outage – Monday, May 1st
There will be a brief scheduled power outage in the Doc Bryan building at 6:00 AM on Monday, May 1st. During this time, some services may be unavailable. The power should be restored by 7:30 AM that same morning. If you have any questions, please contact Campus Support via e-mail at campussupport@atu.edu or via phone […]
Respondus Lockdown Browser Features Unavailable
Due to an issue with an Amazon Web Services outage, we are currently experiencing problems with using the Respondus Lockdown Browser in Blackboard. Starting around 1:30 PM, the Campus Support Center began receiving reports that students and faculty could not access any Respondus Lockdown Browser features within Blackboard. When accessing exams, students would get an […]
Changes in VPN Connection Procedures
Following the network maintenance performed on Friday, February 24, 2017 a new application is required to connect to the campus VPN. Cisco AnyConnect will no longer be used to connect to the VPN and can be uninstalled from your devices. To download and install the new GlobalProtect VPN client, follow the instructions available in the […]