The Office of Information Systems is a highly skilled group of information technology professionals dedicated to the service and support of the university’s faculty, staff, and students. We have a wide range of expertise and are willing and able to help meet technology needs to help the university move forward. Please review the information within this brochure and visit our web site frequently for updated and additional information as we move forward.
Your first stop for information or issues should always be the Campus Support Center. You can visit our support portal at http://support.atu.edu to view our solution articles or submit a ticket or call us at 479-968-0646 and one of our knowledgeable campus support representatives will assist you.
Ken Wester
Director of the Office of Information Systems
W.O. Young Room 100
kwester@atu.edu
479-964-0567
This is the first stop for all questions regarding technology solutions at Arkansas Tech University. Our 24/7 call center supports the needs of faculty, staff, and students. Direct services provided include OneTech and email support, password assistance, and guidance with Blackboard, Tegrity, Respondus, Turnit-In and others systems. We service desktop computers and equip classrooms and labs with the applicable hardware and software. Other solutions are most quickly obtained by allowing our well trained staff to route your requests to the appropriate contact.
Mrs. Theresa Motley
Associate Director of OIS for Support Services
Ross Pendergraft Room 113
tmotley@atu.edu
479-968-0286
The staff in Administrative Systems specializes in maintaining the enterprise software applications that help Arkansas Tech operate more efficiently. This includes work with Blackboard, Banner, OneTech, ARGOS, Xtender, ePrint, Workflow, and many other supporting applications. Administrative Systems is also responsible for the planning, development, and support of in-house software.
Mrs. Carol Adkison
Associate Director of OIS for Administrative Systems
Corley Room 265
cadkison@atu.edu
479-968-0626
The staff in Networked Systems provides and manages the university’s information systems infrastructure and services. This infrastructure includes virtual computers, servers, storage devices, routers, switches, physical cabling, and wireless access. Classroom technology and multimedia systems along with digital signage and video streaming also fall under networked systems.
Mr. Steve Milligan
Associate Director of OIS for Networked Systems
Ross Pendergraft Room 334A
smilligan@atu.edu
479-964-0564