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Office of Information Systems

Arkansas Tech University

  • Who We Are
    • Mission Statement
    • Our Staff
    • Our Divisions
      • Administrative Systems
      • Information Security
      • Networked Systems
        • Enterprise Services
        • Network Services
        • Technology Learning Resources
          • Instructional Technology Services
          • Technology Center
      • Support Services
    • Contact Us
  • What We Offer
    • Resource Summary
    • Computer Labs
    • Software
    • Policies
    • Hardware/Software Purchasing
    • Computer Based Training
    • Unified Communications
  • Solutions
  • Online Support
    • Service Catalog
    • Submit a Ticket
  • Manage Account

Who We Are

The Office of Information Systems is a highly skilled group of information technology professionals dedicated to the service and support of the university’s faculty, staff, and students. We have a wide range of expertise and are willing and able to help meet technology needs to help the university move forward. Visit our web site frequently for updated and additional information as we move forward.

Your first stop for information or issues should always be the Campus Support Center. You can visit our support portal at http://support.atu.edu to view our solution articles or submit a ticket or call us at 479-968-0646 and one of our knowledgeable campus support representatives will assist you.

Ken Wester
Director of the Office of Information Systems and Chief Informaiton Officer
W.O. Young Room 100
kwester@atu.edu
479-964-0567

Support Services

This is the first stop for all questions regarding technology solutions at Arkansas Tech University. Our 24/7 call center supports the needs of faculty, staff, and students. Direct services provided include OneTech and email support, password assistance, and guidance with Blackboard, Tegrity, Respondus, Turnit-In and others systems. We service desktop computers and equip classrooms and labs with the applicable hardware and software. Other solutions are most quickly obtained by allowing our well trained staff to route your requests to the appropriate contact.

Mr. Kirby Austin
Support Services Manager
Pendergraft Library and Technology Center, Room 113
479.964.0583 x1503
kaustin18@atu.edu

Administrative Systems

The staff in Administrative Systems specializes in maintaining the enterprise software applications that help Arkansas Tech operate more efficiently. This includes work with Blackboard, Banner, OneTech, ARGOS, Xtender, ePrint, Workflow, and many other supporting applications. Administrative Systems is also responsible for the planning, development, and support of in-house software.

Mrs. Carol Adkison
Associate Director of OIS for Administrative Systems
Corley Room 265
cadkison@atu.edu
479-968-0626

Networked Systems

The staff in Networked Systems provides and manages the university’s information systems infrastructure and services. This infrastructure includes virtual computers, servers, storage devices, routers, switches, physical cabling, and wireless access. Classroom technology and multimedia systems along with digital signage and video streaming also fall under networked systems.

Mr. Steve Milligan
Associate Director of OIS for Networked Systems
Ross Pendergraft Room 321
smilligan@atu.edu
479-964-0564

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646
(866) 400-8022
campussupport@atu.edu

Hours of Operation
Sunday - Thursday  7 am - 1 am
Friday - Saturday 7 am - 4 pm

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Quick Links 2

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Quick Links 4

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