The Office of Information Systems is a highly skilled group of information technology professionals dedicated to the service and support of the university’s faculty, staff, and students. We have a wide range of expertise and are willing and able to help meet technology needs to help the university move forward. Visit our web site frequently for updated and additional information as we move forward.
Your first stop for information or issues should always be the Campus Support Center. You can visit our support portal at http://support.atu.edu to view our solution articles or submit a ticket or call us at 479-968-0646, and one of our knowledgeable campus support representatives will assist you.
Mr. Ken Wester
Director of the Office of Information Systems and Chief Information Officer (CIO)
W.O. Young Room 100
kwester@atu.edu
479-964-0567
Mr. Steve Milligan
Associate Director of OIS and Deputy CIO
Ross Pendergraft Room 321
smilligan@atu.edu
479-964-0564
Our Campus Support Center supports all faculty, staff, and students. Services include support for OneTech, email, passwords, and assignment of support tickets. They also assist with Blackboard LMS, Online Learning Resources, Respondus, Turnit-In, WebEx, Office and Educational Applications, and other systems, including direct support for the campus desktop computers and equipment with the applicable hardware and software assistance.
Mr. Kirby Austin
Support Services Manager
Pendergraft Library and Technology Center, Room 113
479.964.0583 x1503
kaustin18@atu.edu
Enterprise Applications & Services
The Enterprise Applications & Services staff specialize in maintaining the enterprise resource applications (ERP). This includes work with Banner Core Systems, OneTech, ARGOS, Xtender, ePrint, and applications that support Financial Aid, Admissions, Finance, Budget, Payroll and Academics, and many other areas and applications. They are also responsible for the planning, development, and support of in-house software.
Mr. Daniel Land
Enterprise Applications & Services Manager
Corley, Room 264
dland@atu.edu
(479) 964-0583 ext 1508
Infrastructure Systems & Services
Infrastructure Systems & Services staff are the critical infrastructure teams that support Virtualization, Active Directory Systems, Server Systems, Networked Systems, Telecommunications, Enterprise Mail, Storage Systems, and many other University Core and Backend Operations.
Mr. Sean Carnahan
Infrastructure Systems & Services Manager
Pendergraft Library and Technology Center, Room 304
scarnahan@atu.edu
(479) 964-0583 ext 1004