• Fall Newsletter 2017
  • ATUMobile
  • We Never Phish
  • Software
  • Computer Labs

Scheduled Network Maintenance for Lake Point Conference Center

There will be a brief network outage for the Lake Point Conference Center beginning at 1:00 PM on Monday March 19th, 2018. Network services will reset networking equipment in order to restore network service to the Hickory Lodge. The outage is expected to last about 1 hour. If you have questions or concerns, contact the […]

Emergency Network Maintenance for Russellville and Ozark Campuses

There will be emergency maintenance for the Arkansas Tech University Internet connection on Monday, March 19th, starting at midnight and lasting until 6 a.m. on Tuesday, March 20th.  This emergency maintenance will affect the connection to the Internet for both the Russellville Campus and Ozark Campus.  During the maintenance period, connectivity to the Internet from […]

SPECIAL Tax Preparation Tip for 2018

During the tax preparation season, the IRS, state tax agencies and the tax industry remind people to be vigilant with their personal information. Cyber criminals are constantly searching for Social Security Numbers and other personal information that they can leverage for fraudulent purposes. Because identify theft and tax-refund fraud often starts long before tax season, […]

Telephone Line Issues Resolved

The issue with the telephone lines has been resolved.  Windstream located a problem and repaired our T1 circuit.  Outbound calls and feature programming on Windstream lines should be working as intended now.  If you continue to have an issue, please contact Campus Support at 479.968.0646.    

Update: Telephone Line Issues

The telephone line issues have been attributed to a problem with the switch at Windstream.  Our ticket has been transferred to another support team.  At this time, we do not have an estimated resolution time.  Note:  VoIP phones are not affected.

Update: Telephone Line Issues

The telephone line issues have been attributed to a problem with the switch at Windstream.  They are currently testing and are dispatching a technician.  Estimated time of resolution is by the end of business today.

Telephone Line Issues

We are currently experiencing telephone line issues with the Windstream lines.  The issue appears to be when calling out the caller will receive a fast busy signal,  and some phones appear have lost their programming features, such as forwarding.  A trouble ticket has been opened with Windstream.  We will post a follow-up announcement when we […]

Scheduled Network Maintenance – Paine Hall

There will be a short network outage on Monday March 12, 2018 beginning at 7:00 AM. During this time, network and Internet connectivity including Wifi may be intermittent or offline.  This maintenance will allow Network Services to replace a failing battery backup.  The outage is expected to last about 30 minutes.

VoIP Service Interruption Resolved

At 12:40PM, Windstream notified Network Services that the VoIP service interruption on the Russellville campus was resolved.  If you have any questions or concerns, please contact Campus Support at (479) 968-0646 or email campussupport@atu.edu.

VoIP Service Interruption on Russellville Campus

The Russellville campus is currently experiencing a VoIP service interruption.  The issue is affecting inbound phone calls, where the caller is receiving a busy signal.  Network Services has been notified.  If you have any questions or concerns, contact Campus Support at campussuport@atu.edu or visit our support portal at https://support.atu.edu.