Arkansas Tech University
INFORMATION SECURITY The Office of Information Systems (OIS) continues to make improvements in several areas to help reduce the impact of cyber-attacks against Arkansas … Continue Reading
January 28 is Data Privacy Day. Data privacy for individuals means reviewing privacy settings on social media, being mindful of entering data into websites, and taking … Continue Reading
3D printing is now available to students. The Office of Information Systems has purchased a 3D printer to help expose the technology to students on campus. … Continue Reading
The Office of Information Systems is a highly skilled group of information technology professionals dedicated to the service and support of the university's faculty, … Continue Reading
To provide a consistent pattern of excellence and professionalism in information technology solutions, services and support that will facilitate the mission of the University and align with the stated objectives and goals of our administration, student, and faculty/staff population.
Our 24/7 call center supports the needs of faculty, staff, and students.
Activate your account, update your password or get a reminder
Learn about available software, making software requests and best practices
Support Services, Administrative Systems, and Networked Systems
In order to facilitate more efficient support during peak times, the Campus Support Center will be transitioning to automated support during the hours of 1:00 a.m. to 7:00 a.m. beginning on March 25th, 2019. During this time solutions to most issues can still be found at our Support Portal at support.atu.edu and password management is […]
The scheduled production AppXtender upgrade has been completed and services are back online. Do not attempt to connect to AppXtender using an old client. All users will login via the links on the Advising and Employee pages in OneTech. Documentation on accessing AppXtender can be found at https://support.atu.edu/support/solutions/articles/7000018710 If you have any questions or concerns, […]
Beginning at 12:00 PM on March 15th, the Production AppXtender System will be unavailable for a scheduled upgrade. The system is anticipated to be available again by Monday, March 18th. All AppXtender functionality including scanning, indexing, & viewing documents will be unavailable during this window. Any updates about the conclusion or extension of this maintenance […]
Network Services has reported that the network connectivity issues have been resolved. If you are still having an issue, please contact Campus Support at 479.968.0646.
Campus Support is currently receiving reports of network connectivity issues in the University Commons, Jones, and possibly the Energy Center. Our Network Services team has been notified. We will post another announcement when the issue is resolved.
RPL 150
(479) 968-0646
(866) 400-8022
campussupport@atu.edu
Hours of Operation
24 hours a day
7 days a week