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Office of Information Systems

Arkansas Tech University

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Enterprise Resources Applications and Services

The Enterprise Resources Applications and Services (ERAS) team provides support to both administrative and academic users of the Ellucian Banner ERP system and associated applications. This support includes providing regulatory releases and product upgrades as they are provided by software vendors, recommending the best way to leverage existing vendor software and systems, and maintaining associated databases and servers, as well as custom programming services and reporting when the vendor-provided software does not meet core needs of users. The ERAS team consists of a Database Administrator, a Project Manager, and a team of Programmers/Analysts who report to the Enterprise Resources Applications and Services Manager.

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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