Windstream has identified the issue as a problem with an interoffice DS3, and they are opening a ticket with the providers to get it repaired. We will continue to get updates, but they were not able to provide us with an ETA.
When a number is called, it appears as a fast busy signal, and there are also issues placing outgoing calls. So far departments that we know are affected are Campus Support, Art Department, Health and Physical Education, Academic Affairs, Administration and Finance, Student Accounts, Admissions, Public Safety, College of Education, Mathematics Department, Residence Life, Office of Facilities Management, Financial Aid, Graduate College, and Registrar. If you require immediate assistance visit http://www.atu.edu/TechA-Z.php, and send an email to the departmental email address. If Public Safety is needed for non-emergency situations, call 479-968-0911. In the event of an emergency, dial 911.
If you have questions or concerns, contact the Campus Support Center at firstname.lastname@example.org.
Office of Information Systems