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Office of Information Systems

Arkansas Tech University

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Notification

September 2, 2026 12:56pm

Upcoming Planned ResNet and Wireless Maintenance

There will be an upcoming wireless and ResNet maintenance on Sunday, September 6th, starting at 5:00 am and lasting until 10:00 am. During this period, wireless clients across the university and wired clients in ResNet will lose connectivity for periods of time. This network maintenance will allow Network Services to install bug-fix patches. Service disruptions […]

Article by Christopher Rehm / Announcement, Maintenance, Notification / @ArkansasTech, maintenance

September 1, 2026 8:41am

Security Awareness – A Fake “Verify You’re Human” Pop-up You Should Know About

The Office of Information Systems wants everyone on campus to be aware of a deceptive pop-up technique being used to trick people into running malicious commands on their own computers. What it looks like: You’re on a website, and a box appears asking you to click to prove you’re not a robot, styled like an […]

Article by Nick Schluterman / Announcement, Notification, Security

August 7, 2026 9:46am

Phone Call Connection Delay

We are currently experiencing approximately a 15-second delay when connecting incoming calls from off campus, including calls made from cell phones and landlines. We are aware of the issue and have opened a support case with Webex to investigate and resolve the problem. We apologize for any inconvenience and appreciate your patience while we work […]

Article by Nick Schluterman / Announcement, Notification, Outage

August 3, 2026 4:00pm

Upcoming Wireless Changes

In our ongoing efforts to research and implement improvements to the WiFi experience for new and evolving technologies, the following changes will take effect on August 9th, 2026. What is Changing? ·   ATU-HomeDevices-5g will be disabled. ·   ATU-HomeDevices will broadcast both the 5 GHz and the older 2.4 GHz networks. Previously, this WiFi was 2.4ghz only. What […]

Article by Nick Schluterman / Announcement, Maintenance, Notification

July 28, 2026 2:49pm

 Scheduled Production Banner Maintenance

The production Banner system will undergo scheduled maintenance between 7:30 p.m. Friday, July 31, and 7:00 a.m. Saturday, August 01. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, and AppXtender will be unavailable.

Article by Nick Schluterman / Announcement, Maintenance, Notification

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CAMPUS SUPPORT CENTER

RPL 150
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Hours of Operation - Spring 2026
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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