In order to facilitate more efficient support during peak times, the Campus Support Center will be transitioning to automated support during the hours of 1:00 a.m. to 7:00 a.m. beginning on March 25th, 2019. During this time solutions to most issues can still be found at our Support Portal at support.atu.edu and password management is […]
The scheduled production AppXtender upgrade has been completed and services are back online. Do not attempt to connect to AppXtender using an old client. All users will login via the links on the Advising and Employee pages in OneTech. Documentation on accessing AppXtender can be found at https://support.atu.edu/support/solutions/articles/7000018710 If you have any questions or concerns, […]
Beginning at 12:00 PM on March 15th, the Production AppXtender System will be unavailable for a scheduled upgrade. The system is anticipated to be available again by Monday, March 18th. All AppXtender functionality including scanning, indexing, & viewing documents will be unavailable during this window. Any updates about the conclusion or extension of this maintenance […]
Network Services has reported that the network connectivity issues have been resolved. If you are still having an issue, please contact Campus Support at 479.968.0646.
Campus Support is currently receiving reports of network connectivity issues in the University Commons, Jones, and possibly the Energy Center. Our Network Services team has been notified. We will post another announcement when the issue is resolved.