In an effort to continue improvement of the network and to resolve outstanding issues after the previous network upgrade, Network Services will be performing maintenance on the core network devices on Friday, March 10 starting at 6 p.m. and lasting until 10 p.m.
During this maintenance window, all network services will be intermittently unavailable. This includes, but is not limited to: internet access, Banner, Blackboard, OneTech, VoIP phone service, Lakepoint, Ozark Campus, ResNet, and Wireless. All services will be restored as they become available.
The following services will continue to be available from off campus during this maintenance: Office 365 & Email, Tech Website, ArkansasTechNews.com, and the OIS website.
After working with Cisco, their recommendation is to change the firmware version on the core routing devices. After the change, we expect to be able to resume normal routing without seeing high CPU utilization and packet loss on the routing devices as experienced after the migration. We also expect the ARP table for IPv4 and IPv6 to be updated properly, resolving intermittent connectivity issues to on-campus servers as well as IPv6 connectivity to the internet.