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October 23, 2019 7:46am

Blackboard Accessibility Issues Using CenturyLink

Campus Support is currently receiving reports from several users that cannot access Blackboard using their CenturyLink internet service.  The page won’t load, and will either say site not found, or the server’s IP address count not be found.

As a workaround until CenturyLink gets their issue resolved, you can change your computer to use Google’s DNS, instead of CenturyLink’s.  Here is a short article with the steps for making this change on Windows:  https://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/

 If you have a Mac or another operating system, please contact Campus Support for assistance at campussupport@atu.edu or 479.968.0646.

Article by Angela Linden / Announcement, Notification

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