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August 30, 2020 2:08pm

Kaltura Video Playback Issues

The Campus Support Center has received reports today of Kaltura videos failing to play.  You might try to play a video and just get a black screen, or it may go on to give an error.

This seems to be an intermittent issue on Kaltura’s end.  You might get one video to play fine and then receive that error on the next video.

We are investigating the cause of this issue and hope to get it resolved just as soon as possible.  If you have any questions or concerns, please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu.

Article by Paul Gordon / Announcement

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