The telephone issues on 9-8-2020 were due to a fiber cut near campus. We were notified this was fixed as of 4:00 AM on 9-9-2020. Phones service should be back to normal. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you are still experiencing any phone related issues related to this interruption.
Kaltura Video Playback Issues
The Campus Support Center has received reports today of Kaltura videos failing to play. You might try to play a video and just get a black screen, or it may go on to give an error. This seems to be an intermittent issue on Kaltura’s end. You might get one video to play fine and […]
Supervisor Certification of Employee Access for 2021 Fiscal Year Due Now!
The OIS-Information Security Office is reminding all Supervisors to Review and Certify access associated with the job positions they supervise for the new Fiscal Year(July 01, 2020 – June 30, 2021). The Arkansas State Auditor requires proof that all access is reviewed by the supervisor yearly. The Security Review form includes a “Certify Position Access” […]
Upcoming Emergency Planned Network Maintenance for Baswell Residence Hall, Campus Recreation, and Fieldhouse
There will be an emergency planned network maintenance for the Baswell Residence Hall, Campus Recreation, and Fieldhouse buildings on Tuesday, August 25th, between 4:00 am and 5:00 am. During this time, wired and the wireless network access in the buildings may be intermittent or unavailable. This emergency maintenance will allow Network Services to apply software […]
Network Maintenance Complete
The scheduled network maintenance on August 23, 2020 for Alumni House, M Street, and Nutt Hall is complete. All network connectivity to these buildings is restored. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you still have any issues in these buildings.