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December 20, 2021 9:25am

Introduction to the new OneTech Platform

As you may be aware, Arkansas Tech University has just completed a migration to the Ellucian Cloud for all Banner & Banner-related software systems. Part of this migration involved updating OneTech to a new platform called Ellucian Experience, which has given OneTech a visual overhaul.

Functionally, everything you accessed via the old version of OneTech is still available. The new system uses cards that can be pinned to your personal OneTech homepage so you can get to the tools you need quickly & efficiently.

Please note, as you navigate the new version of OneTech for the first time, you may encounter some error messages about validating SAML – this should be resolved by clearing your browser’s cache & cookies.

  • How to clear cache & cookies in Google Chrome
  • How to clear cache & cookies in Mozilla Firefox

To help ease the transition to this new platform, OIS has provided a knowledge base with several articles that will answer some frequently asked questions. Included in the knowledge base is an introduction video that gives a brief overview of how to use the new OneTech.

As always, if you encounter any issues or have additional questions, please feel free to reach out to Campus Support by emailing campussupport@atu.edu.

Article by Angela Linden / Announcement, Notification

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