Some users are experiencing session issues in OneTech and Self-Service Banner. While we work with our provider to resolve these issues, the recommended solution is to clear your browser cache for “All time” in Chrome or “Everything” in Firefox. Please follow these links to do this for your browser.
How to clear cache & cookies in Google Chrome – https://support.google.com/accounts/answer/32050
How to clear cache & cookies in Mozilla Firefox – https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox