There is a malicious phishing email circulating on campus. DO NOT CLICK ON ANY LINKS IN THIS EMAIL! We have included a copy of the email in question below. If you have questions or concerns, contact the Campus Support Center at campussupport@atu.edu or 479.968.0646. Sample Email Follows Below: ****************************************************************************** Dear member : user@atu.edu You have […]
Announcements
Campus Support Center Closed for Labor Day
The Campus Support Center will be closed on Monday, September 5th for the Labor Day holiday. We will reopen at 12 a.m. on Tuesday, September 6th. If you need immediate assistance, please check out our Knowledgebase and Support Portal at https://support.atu.edu. You can also submit a ticket via the support portal or by emailing us […]
New OIS Website Survey
The Office of Information Systems (OIS) would like to improve its website to serve you even more effectively. Therefore, we cordially invite you to participate in our brief new website survey. Please respond by Friday, September 30, 2016. Please click the link below to start the survey. We would greatly appreciate your participation. http://atuoissurvey.questionpro.com
Parature Single Sign On and Ticket Submission Issue Resolved
The OIS Support Portal site at https://support.atu.edu is now functioning properly. Parature had a service interruption of these functions, but it was resolved at 1:30 CST. If you have questions, please contact our office at campussupport@atu.edu.
Service Interruption with Parature Single Sign On and Ticket Submission
We are currently experiencing a service interruption with our OIS Support Portal at https://support.atu.edu. The single sign on portion and ticket submission on this page is not working. We have initiated a support ticket with Parature to get this resolved. No ETA at this time. In the interim, you can submit a ticket directly by […]