The Onetech Portal is temporarily unavailable. Our admin have been notified and are working to resolve the issue. There is no ETA at this time. We will post an updated announcement when the issue is resolved. If you have questions or concerns, contact the Campus Support Center at campussupport@atu.edu or visit our support portal at […]
Scheduled Network Maintenance for Administration Building
There will be a planned network maintenance period for the Adminstration Building on Thursday, July 13th, at 5:15 pm and lasting until 5:45 pm. During this time, network connectivity and associated services, such as wireless and VoIP phones, will be intermittent. This maintenance will facilitate switching the building connectivity temporarily to allow our vendor to […]
Campus Support Center Closed 4th of July
The Campus Support Center will be closed Tuesday, July 4th in observance of the Independence Day holiday. We will reopen Wednesday, July 5th at 12 a.m. You can submit a ticket by emailing us at campussupport@atu.edu, or visit the support portal at http://support.atu.edu
Issue with Auto Attendant and Voice Mail
We are currently experiencing issues with our telephone auto attendant and voice mail. When callers call in, they do not hear the auto attendant, but if they will dial their party’s extension, they will be transferred as normal. Also, when voice mail picks up, the caller is not getting a greeting; however, if they begin […]
Issues with Telephone Auto Attendant and Voice Mail Resolved
The issue with the telephone auto attendant and voice mail is resolved. If you are still experiencing an issue, please contact Campus Support at 479.968.0646.