The Campus Support Center will be closing at noon due to inclement weather. If you have an issue, please visit our support portal at https://support.atu.edu where you can search our knowledge base or submit a ticket. We will be monitoring our ticket queue and email at campussupport@atu.edu during the closure.
Campus Support Center Closing at Noon for Holiday Break
The Campus Support Center will close at noon today for the holiday break. Our office will reopen at 12 a.m. on Thursday, January 2nd. If you have issues during the break, feel free to visit our Support portal at https://support.atu.edu where you can search our knowledge base, and submit a ticket. We will be monitoring […]
OneTech Performance Issues
Campus Support is receiving calls regarding slow response time on OneTech. This appears to be due to the volume of users accessing it at this time. We will continue to monitor the situation, and take action as necessary.
Blackboard Collaborate Scheduled Maintenance
Blackboard will be having an extended maintenance window of their Collaborate servers on Saturday, December 21 2013. Collaborate will not be available during this time. This does not affect the Blackboard Learn system beyond the use of Collaborate. Begin Time: Saturday, January 4th, 2014 13:00 CST End Time: Sunday, January 5th, 2014 05:00 CST If […]
Blackboard Collaborate Emergency Maintenance
Blackboard Collaborate will be performing Unplanned Emergency Maintenance of their Collaborate servers on Friday, December 13 2013. There maybe periods during this maintenance window where you will not be able to launch a Blackboard Collaborate web conferencing session/recording. Users in sessions maybe briefly knocked out of their sessions. Please retry immediately to reconnect as they […]