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Arkansas Tech University

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Outage

October 7, 2026 7:52am

Regarding Blackboard Emails and Other Slow Tasks

Faculty and students have reported several issues that we are currently working to resolve. The primary concerns we are hearing about involve emailed announcements and notifications, as well as AI Conversation assignments. At this time, the main issues being reported are: We have open tickets with Blackboard Support regarding these issues and we’re working diligently […]

Article by Nick Schluterman / Announcement, Outage, Uncategorized

October 5, 2026 3:27pm

Blackboard Email Issue

We’ve received reports that emails are not being sent from Blackboard courses. We are currently investigating the issue and will provide an update as more information becomes available. Thank you for your patience while we work to resolve this issue.

Article by Nick Schluterman / Announcement, Outage

August 7, 2026 9:46am

Phone Call Connection Delay

We are currently experiencing approximately a 15-second delay when connecting incoming calls from off campus, including calls made from cell phones and landlines. We are aware of the issue and have opened a support case with Webex to investigate and resolve the problem. We apologize for any inconvenience and appreciate your patience while we work […]

Article by Nick Schluterman / Announcement, Notification, Outage

June 18, 2026 1:11pm

Vector LMS Portal Issue

Vector Solutions is currently experiencing a system outage that is preventing users from logging into the platform. We are monitoring the vendor’s progress as they work to restore service.

Article by Zachary Clary / Announcement, Notification, Outage

May 13, 2026 10:40am

Banner Admin Service Issues

We are receiving performance issue reports for Banner Admin Pages. Our admin teams have reached out to Ellucian support and are investigating the issue. We will post another announcement when we have more information.

Article by Nick Schluterman / Announcement, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
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campussupport@atu.edu

Hours of Operation - Spring 2026
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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