As part of the upgrade to the Unified Communications (VoIP) system late last week, it will likely be necessary to reconnect your Webex client to phone services to make or receive calls. To verify whether you need to reconnect, please open Webex (formerly Teams) on your computer and check at the bottom left-hand corner of […]
Unified Communications Maintenance Window Complete
The Unified Communications maintenance is complete. There are a few lingering issues after the upgrade; however, calling and voicemail services are now available. Our Engineers will continue to correct the minor problems over the weekend. If you are having trouble with your phone or Webex calling on Monday, please open a ticket with the Campus […]
Jabber End of Service on Friday, February 5th
As previously announced, everyone using Cisco Jabber for instant messaging and calling should have already begun using Webex. OIS is no longer supporting Jabber as of Friday, January 29th. The Office of Information systems will be stopping the services that support Jabber at the end of the day on Friday, February 5th. If you or […]
Ozark Network Maintenance Complete
The scheduled network maintenance for the Arkansas Tech University Ozark Campus is now complete. All network connectivity, including phone services and remote access, are now functioning. If you have any questions, please contact the Campus Support Center at campussupport@atu.edu or 479.968.0646.
Ozark Network Maintenance Extended
The network maintenance for the Ozark Campus that was scheduled to end at 7 pm is being extended until 9 pm to complete the maintenance and bring all services back online. A follow-up announcement will be posted when the maintenance is complete.