We are currently experiencing issues with our telephone auto attendant and voice mail. When callers call in, they do not hear the auto attendant, but if they will dial their party’s extension, they will be transferred as normal. Also, when voice mail picks up, the caller is not getting a greeting; however, if they begin […]
Announcement
Network Maintenance for Administration Building Complete
The planned network maintenance for the Administration building has been completed. If you have any questions or concerns, please contact campus support at 479-968-0646, or email at campussupport@atu.edu.
Planned Network Maintenance for Administration Building
There will be a planned network maintenance in the Administration building on Wednesday, June 21st, starting at 5:30 pm and lasting until 6:30 pm. During this time, network, wireless, VoIP, and Internet connectivity will be intermittent. This maintenance will facilitate the installation and startup of the Administration Building’s new network hardware and fiber connection.
Online Ticketing System Back Online
The ‘Submit a ticket’ feature on our support page is back online. The single-sign on is now functioning. If you run into issues, feel free to call us at 479.968.0646 or email us at campussupport@atu.edu.
Power Outage Scheduled for Doc Bryan for Monday, June 12th
As part of the renovation project in Doc Bryan, the power will be shut off to the entire building after 5 pm on Monday, June 12th. The duration of the outage is unknown, but should be restored before Tuesday morning. We advise everyone in the Doc Bryan building to shut down your computers before leaving […]