This is a reminder that Self-Service Banner 8 (SSB 8) will be disabled on November 24, 2025, as part of Arkansas Tech University’s transition to Banner 9 Self-Service. This step is in preparation for the previously announced December 1, 2025, milestone in our modernization efforts. Ellucian, our vendor, will permanently decommission SSB 8 in early […]
Announcement
Scam Alert: Texts Impersonating ATU IT Staff
ATU has received reports of a scam text impersonating the “IT Help Center” that claims the recipient is no longer an ATU Student and asks them to reply YES/NO to keep their account active; in some cases the sender references an old password to build trust, then pressures the recipient to change their password and […]
Upcoming University-Wide Network Maintenance
There will be a planned University-wide network maintenance starting on Sunday, October 26th, beginning at 5:00 am and lasting until 7:00 am. During this time, the following may experience connection issues or loss of connectivity for periods: This maintenance will allow Network Services to apply bug-fix updates to the network hardware. While the losses of […]
Onetech, Blackboard, and Banner Service Interruptions Resolved
We have been notified that the AWS (Amazon Web Services) outage has been resolved and services should be back to normal.
Banner 8 Self-Service Sunset – October 2025 Update
The Office of Information Systems (OIS) continues preparing for the retirement of Banner 8 Self-Service (SSB 8). As a reminder, Ellucian, our vendor, will decommission SSB 8 in January 2026. To ensure a smooth transition to Banner 9 Self-Service (SSB 9), we have been working with faculty and staff to test processes in our non-production […]