The Office of Information Systems will soon release a change to our website and support portal providing a new look and feel for both. These updates are predicated by the end of life of our current support portal, Parature. Parature was purchased by Microsoft in recent years, but they quickly decided to retire the product. […]
Notification
Blackboard Performance Issues
Campus Support is currently receiving calls regarding performance issues with Blackboard. We have contacted our administrators, and they are looking into the issues. We will post a follow-up announcement when we know more.
Issue with Sign-On on OIS Support Portal
It appears that the single sign-on on the OIS Support Portal (support.atu.edu) is not working at this time. We have opened a service request with Parature and will post another announcement when it is back online.
Scheduled Network Maintenance for Lake Point Conference Center — Resolved
As of 2:38pm on Monday, March 19th, the scheduled maintenance for the Lake Point facility was completed. All network related connectivity at Lake Point is restored. If you are still experiencing issues with the affected systems, please contact the Campus Support Center at campussupport@atu.edu or 479.968.0646. Thank you. Office of Information Systems
Update: Emergency Network Maintenance for Russellville and Ozark Campuses
The previously scheduled maintenance for Tuesday morning has been postponed until Thursday March, 22nd from Midnight until 6AM. The maintenance will affect both inbound and outbound connections to the Internet for both the Russellville Campus and Ozark Campus. During the maintenance period, connectivity to the Internet from on-campus will be intermittent or unavailable, including access […]