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Office of Information Systems

Arkansas Tech University

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Notification

March 10, 2020 12:53pm

Blackboard Connectivity Issue Resolved

The Blackboard connectivity issue has been resolved.  If you have questions or concerns or if you are still having unable to access Blackboard, contact the Campus Support Center at 479-968-0646, campussupport@atu.edu or visit our support portal at https://support.atu.edu.

Article by Kevin Kilpatrick / Announcement, Notification

March 10, 2020 12:14pm

Blackboard Connectivity Issues

Campus Support is currently receiving reports of issues connecting to Blackboard. When you try to navigate to the site, the error message is 502 Bad Gateway. We have notified our admin, and he is currently investigating.

Article by admin / Announcement, Notification, Outage

March 6, 2020 3:42pm

Phone Service Interruption

The Office of Information Systems is experiencing a phone service interruption. This is affecting some inbound calls to the Russellville campus, and all inbound calls to the Ozark campus. We are working with Century Link towards a resolution. There is no ETA on a resolution at this time. We will post another announcement when the […]

Article by Paul Gordon / Announcement, Notification, Outage

March 2, 2020 11:35am

Global Protect VPN – Remote Access Client Updated – Please Verify Connections As Appropriate

On February 26th, the Office of Information Systems sent out a notice on a planned VPN Client Version Update that would occur on March 2nd, 2020, at 07:00 am. (This version update is complete) This version update was part of our continued maintenance to ensure a secure and accessible remote access process into the University […]

Article by Paul Gordon / Announcement, Notification

February 28, 2020 12:42pm

Update for Scheduled University-Wide Network Maintenance

The University-wide planned network maintenance originally scheduled for today at 5:30 pm is being rescheduled to Monday, March 2nd, starting at 10:30 pm and lasting until midnight. During this time, network connectivity to university networked services and the Internet may be intermittent.  Voice services with the Cisco Unified Communication VoIP phones should not be affected.  […]

Article by admin / Announcement, Maintenance, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Spring 2026
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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