Issue with Auto Attendant and Voice Mail

We are currently experiencing issues with our telephone auto attendant and voice mail.  When callers call in, they do not hear the auto attendant, but if they will dial their party’s extension, they will be transferred as normal.  Also, when voice mail picks up, the caller is not getting a greeting; however, if they begin speaking they will be recorded.  Our Network Services team is currently working to correct this issue.  Other announcements will be posted as updates are available.