• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • ATU Home
  • Announcements
  • Facebook
  • Instagram
  • Feedback
  • OIS A-Z
  • Working From Home

Office of Information Systems

Arkansas Tech University

  • Who We Are
    • Mission Statement
    • Our Staff
    • Our Divisions
      • Enterprise Resources Applications and Services
      • Information Security
      • Infrastructure Systems and Services
        • Infrastructure Services
        • Network Services
      • Technology Learning Resources
        • Instructional Technology Services
        • RPL Technology Center
        • Course Management Systems
          • BBLearn Blog
      • Support Services
    • Contact Us
  • What We Offer
    • Resource Summary
    • Computer Labs
    • Software
    • Policies
    • Hardware/Software Purchasing
    • Computer Based Training
    • Unified Communications
  • Solutions
  • Online Support
    • Service Catalog
    • Submit a Ticket
  • Manage Account

March 27, 2018 4:54pm

Blackboard Performance Issues Resolved

The performance issue affecting Blackboard has been resolved.  If you are still experiencing Issues with this, please contact Campus Support at 479-968-0646 or Campussupport@atu.edu

Article by Kevin Kilpatrick / Announcement

March 27, 2018 3:33pm

OIS Change Coming Soon

The Office of Information Systems will soon release a change to our website and support portal providing a new look and feel for both. These updates are predicated by the end of life of our current support portal, Parature.  Parature was purchased by Microsoft in recent years, but they quickly decided to retire the product.  […]

Article by Angela Linden / Announcement, Notification

March 27, 2018 1:37pm

Blackboard Performance Issues

Campus Support is currently receiving calls regarding performance issues with Blackboard.  We have contacted our administrators, and they are looking into the issues.  We will post a follow-up announcement when we know more.

Article by Angela Linden / Announcement, Notification

March 23, 2018 8:38am

Issue with Sign-On on OIS Support Portal

It appears that the single sign-on on the OIS Support Portal (support.atu.edu) is not working at this time.  We have opened a service request with Parature and will post another announcement when it is back online.

Article by Angela Linden / Announcement, Notification

March 19, 2018 2:46pm

Scheduled Network Maintenance for Lake Point Conference Center — Resolved

As of 2:38pm on Monday, March 19th, the scheduled maintenance for the Lake Point facility was completed.  All network related connectivity at Lake Point is restored. If you are still experiencing issues with the affected systems, please contact the Campus Support Center at campussupport@atu.edu or 479.968.0646. Thank you. Office of Information Systems

Article by Paul Gordon / Announcement, Notification

« Previous Page
Next Page »

Primary Sidebar

Subscribe for Text Alerts

Subscribe for Email Alerts

Enter your information to subscribe to important announcements via email.

Check your inbox now to confirm your subscription.

Archives

Footer

CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Spring 2025
Monday-Wednesday: 7am–10pm
Thursday-Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

 

Quick Links

  • Blackboard Learn
  • Dell Discounts
  • Equipment Removal
  • Feedback

Quick Links 2

  • InfoSec
  • Solutions
  • Manage Account

Quick Links 3

  • Office 365
  • OneTech
  • Online Training
  • Phishing

Quick Links 4

  • Policies
  • Purchasing
  • Security Awareness
  • Software Request
  • TeamViewer

ATU Logo

© Copyright 2020 Arkansas Tech University · All Rights Reserved · Website Accessibility