The telephone line issues have been attributed to a problem with the switch at Windstream. Our ticket has been transferred to another support team. At this time, we do not have an estimated resolution time. Note: VoIP phones are not affected.
Update: Telephone Line Issues
The telephone line issues have been attributed to a problem with the switch at Windstream. They are currently testing and are dispatching a technician. Estimated time of resolution is by the end of business today.
Telephone Line Issues
We are currently experiencing telephone line issues with the Windstream lines. The issue appears to be when calling out the caller will receive a fast busy signal, and some phones appear have lost their programming features, such as forwarding. A trouble ticket has been opened with Windstream. We will post a follow-up announcement when we […]
Scheduled Network Maintenance – Paine Hall
There will be a short network outage on Monday March 12, 2018 beginning at 7:00 AM. During this time, network and Internet connectivity including Wifi may be intermittent or offline. This maintenance will allow Network Services to replace a failing battery backup. The outage is expected to last about 30 minutes.
VoIP Service Interruption Resolved
At 12:40PM, Windstream notified Network Services that the VoIP service interruption on the Russellville campus was resolved. If you have any questions or concerns, please contact Campus Support at (479) 968-0646 or email campussupport@atu.edu.