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Office of Information Systems

Arkansas Tech University

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February 10, 2018 8:20pm

Unscheduled Server Maintenance

OIS will be performing some unscheduled rolling server maintenance this evening that could result in intermittent service interruptions for Banner self-service, Workflow processes, or CRM Advise. If you experience any interruption please try again to connect as any interruption should be brief. Please contact Campus Support at 479-968-0646 to report any persistent issue.

Article by Kevin Kilpatrick / Announcement, Notification

February 10, 2018 9:11am

Scheduled Campus Firewall Maintenance Complete

The planned network maintenance for the campus firewalls has been completed. If you have any questions or concerns, please contact Campus Support at (479) 968-0646 or campussupport@atu.edu.

Article by admin / Announcement, Maintenance

February 7, 2018 2:14pm

Brief Network Service Interruption on Second Floor of Ross Pendergraft

The second floor of the Ross Pendergraft and Technology Center has experienced a brief network service interruption due to a failed piece of hardware.  The brief interruption was from approximately 1:28 pm to 2:10 pm.  The hardware has been replaced by Network Services.  If you are have connectivity issues on the second floor, please contact […]

Article by Angela Linden / Announcement

February 6, 2018 2:22pm

Scheduled VPN Upgrade

There will be an upgrade to the university’s GlobalProtect VPN software on Tuesday, February 20th, starting at 8 am.  After this update, users will be prompted to update the software on their computers the next time they attempt to make a VPN connection to the university.  No loss of service is expected at this time.  […]

Article by Paul Gordon / Announcement, Notification

February 6, 2018 2:17pm

Scheduled Network Maintenance for Campus Firewalls

There will be planned network maintenance on Saturday, February 10th, starting at 6:00 am and lasting until 9:00 am.  During this maintenance, users on and off campus may encounter brief periods of lost connectivity to ATU resources such as OneTech and Blackboard.  Users on campus may also experience brief losses in connectivity to the Internet.  […]

Article by Paul Gordon / Announcement, Notification

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Spring 2025
Monday-Wednesday: 7am–10pm
Thursday-Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

 

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