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Office of Information Systems

Arkansas Tech University

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January 29, 2018 3:12pm

Password Reset Reminder

Please be reminded that beginning on Thursday, February 1, the Campus Support Center will no longer be able to reset passwords.  New functionality involving a recovery email and phone number will be added to the Account Management System (AMS) to provide more secure recovery from a forgotten password. Something you can do now to facilitate […]

Article by Angela Linden / Announcement, Notification

January 26, 2018 1:11pm

SafeConnect Maintenance Complete

The SafeConnect maintenance affecting the wireless and ResNet networks has been completed.  If you are having issues getting connected, please contact Campus Support at 479.968.0646.

Article by Angela Linden / Announcement, Notification

January 26, 2018 8:18am

Network Service Interruption Resolved

The network service interruption affecting several buildings this morning has been resolved.  The cause was a faulty uninterruptible power supply.  Network Services has replaced it, but an additional brief outage in the near future maybe required for a more permanent replacement.  If you are still experiencing network connectivity issues, please contact Campus Support at 479.968.0646.

Article by Angela Linden / Announcement, Notification

January 26, 2018 7:26am

Network Service Interruption

The following buildings are experiencing a network service interruption:  Office of Facilities Management, Paine Hall, Fisheries and Wildlife Building, Women’s Sports Complex, and the Greenhouses Network Services has been notified and are working to resolve the issue.

Article by Angela Linden / Announcement, Notification

January 25, 2018 8:13am

Scheduled Maintenance for SafeConnect (Wireless and ResNet)

There will be planned maintenance for the SafeConnect Network Access Control system on Friday, January 26th, starting at 9:30 am.  While SafeConnect is utilized by ATU-Wireless and on-campus housing networks, no service outage is expected.  This maintenance will allow for an update of SafeConnect to the latest version which will help with proper device identification.  […]

Article by Angela Linden / Announcement, Maintenance, Notification

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Fall 2025
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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