There will be a planned network maintenance in the Administration building on Wednesday, June 21st, starting at 5:30 pm and lasting until 6:30 pm. During this time, network, wireless, VoIP, and Internet connectivity will be intermittent. This maintenance will facilitate the installation and startup of the Administration Building’s new network hardware and fiber connection.
Online Ticketing System Back Online
The ‘Submit a ticket’ feature on our support page is back online. The single-sign on is now functioning. If you run into issues, feel free to call us at 479.968.0646 or email us at campussupport@atu.edu.
Power Outage Scheduled for Doc Bryan for Monday, June 12th
As part of the renovation project in Doc Bryan, the power will be shut off to the entire building after 5 pm on Monday, June 12th. The duration of the outage is unknown, but should be restored before Tuesday morning. We advise everyone in the Doc Bryan building to shut down your computers before leaving […]
Online Ticketing System Unavailable
Currently, the ‘Submit a ticket’ feature on our support page is not available. The single-sign on is not functioning. We are working with our vendor to get this resolved. In the interim, you can submit a ticket by emailing us directly at campussupport@atu.edu.
Update: Network Service Interruption
The emergency network maintenance by Suddenlink has been completed. Service to Lakepoint and CLL campus has been restored. If you have any questions or concerns, please contact Campus Support at 479-968-0646 or campussupport@atu.edu.