Next week, from Monday, Dec. 18 to Friday, Dec. 22, Campus Support will be adjusting their hours slightly and will close early at 5 p.m. Campus Support will also be closed with the rest of campus from Dec. 23 through Jan. 1 for the holidays. Hours will resume back to normal on Jan. 2. See […]
Self-Service Banner 9 Rollout
The Office of Information Systems (OIS) is pleased to announce the Self-Service Banner 9 (SSB9) application rollout. Self-Service Banner 9 provides a modern and responsive design that allows running Banner on a wide range of devices and device screen sizes. Individual links and processes are consolidated into a set of applications organized by related functions. […]
Scheduled Production Banner Maintenance
The production Banner system will be unavailable from Sunday, December 17th, from 7 p.m. until 6:00 a.m. on December 18th for scheduled maintenance. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Online Application, AMS, and some information in the ATUNow mobile app will […]
Scheduled Server Maintenance
The Office of Information Systems will be performing server maintenance between 5:00 am and 7:00 am on December 14. Various systems including AMS, EPS, Certain Cards in Experience, Mobile Go, and Graduation Pronunciation system, will be unavailable. If you have any issues you can contact Campus Support at campussupport@atu.edu or call our office at 479-968-0646.
Product Upgrade Scheduled: Duo Multifactor Authentication – Universal Prompt
The Office of Information Systems is planning an upgrade for Duo, our multifactor authentication system, on Thursday, December 14, starting at 5:15 pm. The upgrade is expected to be complete before 6:30 pm. During this time, login access to systems protected by Duo, including Blackboard, OneTech, and Office365, may be temporarily interrupted. What is changing? […]