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Office of Information Systems

Arkansas Tech University

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January 11, 2021 2:16pm

Banner Performance Issues Resolved

The performance issues affecting the availability of Banner have been resolved.  If you encounter any further issues, please contact Campus Support at campussupport@atu.edu

Article by Angela Linden / Announcement, Notification, Outage

January 11, 2021 1:21pm

Banner Performance Issue

We’re currently experiencing a performance issue on the production Banner database server. This may require an outage to resolve the issue. We will post another announcement once the issue is resolved.

Article by Angela Linden / Announcement, Notification, Outage

January 5, 2021 2:52pm

Phone Service Restored

The phone service interruption from January 4th, 2021 was resolved. The phone provider technicians were able to fix the faulty equipment and restore everything. We have been monitoring today for any abnormalities before posting this all clear message. If you have any questions or concerns, please contact the Campus Support Center at 479-968-0646, or email […]

Article by Paul Gordon / Announcement, Notification

January 4, 2021 1:19pm

Phone Service Update

The Office of Information Systems is investigating a phone service issue. Our phone service provider is reporting equipment problems that are causing voice service issues for customers across the country.  Their techs are working on it now. We do not have an ETA on the total resolution of this issue, but receiving calls and making […]

Article by Paul Gordon / Announcement, Notification

January 4, 2021 12:40pm

Phone Service Interruption

We are experiencing some difficulties with some phones on campus. Some offices with VOIP phones are unable to receive incoming calls or dial out to external numbers. The Office of Information Systems is investigating. We will put out another announcement when we have more information. Please contact the Campus Support Center at campussupport@atu.edu for any […]

Article by Paul Gordon / Announcement, Notification

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Fall 2025
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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