• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • ATU Home
  • Announcements
  • Facebook
  • Instagram
  • Feedback
  • OIS A-Z
  • Working From Home

Office of Information Systems

Arkansas Tech University

  • Who We Are
    • Mission Statement
    • Our Staff
    • Our Divisions
      • Enterprise Resources Applications and Services
      • Information Security
      • Infrastructure Systems and Services
        • Infrastructure Services
        • Network Services
      • Technology Learning Resources
        • Instructional Technology Services
        • RPL Technology Center
        • Course Management Systems
          • BBLearn Blog
      • Support Services
    • Contact Us
  • What We Offer
    • Resource Summary
    • Computer Labs
    • Software
    • Policies
    • Hardware/Software Purchasing
    • Computer Based Training
    • Unified Communications
  • Solutions
  • Online Support
    • Service Catalog
    • Submit a Ticket
  • Manage Account

March 2, 2020 11:35am

Global Protect VPN – Remote Access Client Updated – Please Verify Connections As Appropriate

On February 26th, the Office of Information Systems sent out a notice on a planned VPN Client Version Update that would occur on March 2nd, 2020, at 07:00 am. (This version update is complete)

This version update was part of our continued maintenance to ensure a secure and accessible remote access process into the University Network. This update was also necessary to allow us to make the appropriate changes to the University Firewall without affecting current access.

For those currently using the Global Protect VPN client, we highly recommend that you follow the update installation and confirm your access following this update.

The instructions for “How do I upgrade GlobalProtect for Windows to the latest supported version?” is located at https://support.atu.edu/a/solutions/articles/7000042432  You may need to sign in to access the article. 

If you have not installed the Global Protect VPN Client on your home or remote device yet, and need to, see support articles at https://support.atu.edu/support/solutions/folders/7000071590 If you have any problems, please contact the Campus Support Center at email: support@atu.edu or phone: 479-968-0646 – http://support.atu.edu

Article by Paul Gordon / Announcement, Notification

Footer

CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

Quick Links

  • Blackboard Learn
  • Dell Discounts
  • Equipment Removal
  • Feedback

Quick Links 2

  • InfoSec
  • Solutions
  • Manage Account

Quick Links 3

  • Office 365
  • OneTech
  • Online Training
  • Phishing

Quick Links 4

  • Policies
  • Purchasing
  • Security Awareness
  • Software Request
  • TeamViewer

ATU Logo

© Copyright 2020 Arkansas Tech University · All Rights Reserved · Website Accessibility