On February 26th, the Office of Information Systems sent out a notice on a planned VPN Client Version Update that would occur on March 2nd, 2020, at 07:00 am. (This version update is complete)
This version update was part of our continued maintenance to ensure a secure and accessible remote access process into the University Network. This update was also necessary to allow us to make the appropriate changes to the University Firewall without affecting current access.
For those currently using the Global Protect VPN client, we highly recommend that you follow the update installation and confirm your access following this update.
The instructions for “How do I upgrade GlobalProtect for Windows to the latest supported version?” is located at https://support.atu.edu/a/solutions/articles/7000042432 You may need to sign in to access the article.
If you have not installed the Global Protect VPN Client on your home or remote device yet, and need to, see support articles at https://support.atu.edu/support/solutions/folders/7000071590 If you have any problems, please contact the Campus Support Center at email: email@example.com or phone: 479-968-0646 – http://support.atu.edu