We’re writing to tell you about the planned maintenances on October 19 2024, which is currently expected to be a 12-hour maintenance for Revel, Mastering Microbiology, Mastering Genetics, and Mastering Geography and an 8-hour maintenance for all other products:
- For Revel, Mastering Microbiology, Mastering Genetics, and Mastering Geography the maintenance window will begin on Friday October 18, from 21:00 to Saturday October 19, to 9:00 a.m. CT.
- For all other products, the maintenancewill run from Saturday October 19 from 00:00 (midnight) to 8:00 a.m. CT.
We’ve selected the date and times to minimize disruption, because we believe this is when there’s the least amount of usage on our products.
The following products will be impacted during this work from Friday October 18, from 21:00 to Saturday October 19, to 9:00 a.m. CT.
- Revel: You and your students will be unable to access your Revel courses for the entire maintenance window. This impacts all courses, including those integrated with learning management systems like Blackboard, Canvas, Brightspace by D2L, and Moodle.
- Students will not be able to register for or enroll in any Revel courses.
- Instructors will be unable to create new or copy existing Revel courses.
- A maintenance notification will appear at login or when users try to access these courses.
- Content downloaded to the mobile app before maintenance starts will be available.
- Mastering Microbiology, Mastering Genetics, and Mastering Geography: You and your students will be unable to access these courses for the entire maintenance window. This includes those courses integrated with an LMS.
- Students will not be able to register for or enroll in any of these courses.
- Instructors will be unable to create new or copy existing courses.
- A maintenance notification will appear at login or when users try to access these courses.
We are alerting you now so you’ll have time to plan and adjust assignments if needed. Please remember to inform your students of this work so they can adjust their schedules too. Please contact the Campus Support Center at campussupport@atu.edu with any questions or concerns.