The Campus Support Center will be closed on Thursday, July 4th, 2024 in observance of the Independence Day holiday. We will reopen at 7:00 a.m. on Friday, July 5th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us […]
Announcements
Upcoming Emergency Maintenance for Unified Communication (VoIP) System
There will be an emergency maintenance for the University Unified Communications System today, June 21st, starting at 12:00 pm and lasting until 10:00 pm. This emergency maintenance will allow the Office of Information Systems to troubleshoot an issue with the VoIP telephone system that has resulted in some server instability. Due to the highly available […]
ATUNow Mobile App Sunset Announcement
On June 30th, 2024, the ATUNow mobile app will reach its End-of-Life from Ellucian. After this date, the app will no longer be available for use. OneTech can be accessed via mobile devices for access to resources and links in lieu of the ATUNow app.
Scheduled Production Banner Maintenance
There will be scheduled maintenance on the production Banner system between 11:00 pm Friday, June 14 and 4:00 am Saturday, June 15. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Online Application, AMS, and some information in the ATUNow mobile app will be […]
UPDATE: Adjusted Hours for Campus Support
Due to air conditioning issues in Ross Pendergraft Library and Technology Center, Campus Support will be closed Thursday, June 13th for walk-in support. We will still be available via ticketing system by emailing campussupport@atu.edu and telephone 479.968.0646. We will post an update after the pump installation tomorrow, but anticipate reopening at 7 a.m. on Friday.