Due to air conditioning issues in Ross Pendergraft Library and Technology Center, Campus Support will be closed the rest of today, Tuesday, and Wednesday for walk-in support. We will still be available via ticketing system by emailing campussupport@atu.edu and telephone 479.968.0646. We will post an update later for the rest of the week.
Announcements
Scheduled Production Banner Maintenance
There will be scheduled maintenance on the production Banner system on Saturday, June 8th, from 3:00 am until 6:00 am and also on Saturday, June 8th, from 10:00 pm until Sunday, June 9th, 10:00 am. During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, Employment […]
Classroom and Lab Upgrades to Windows 11
OIS is in the process of installing Windows 11 on classroom and lab computers at the Russellville campus. All software has been tested to work with the new operating system. If you can, please review your classrooms and labs and confirm everything is working as expected. If you have any issues or questions, contact the […]
Scheduled Server Maintenance
The Office of Information Systems will be performing server maintenance between 5:00 am and 7:00 am on May 30. Various systems including the Account Management System, Employment Processing System, CDN, Mobile Go, Graduation Pronunciation, and certain cards in Experience/OneTech will be unavailable.If you have any issues you can contact Campus Support at campussupport@atu.edu or call […]
Campus Support Closed for Memorial Day
The Campus Support Center will be closed on Monday, May 27, 2024 in observance of the Memorial Day holiday. We will reopen at 7:00 a.m. on Tuesday, May 28, 2024. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email […]