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Office of Information Systems

Arkansas Tech University

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July 12, 2023 10:57pm

vDesktops Service Interruption

Around 5:30 PM, the Office of Information Systems was made aware of an error preventing applications from loading on some virtual desktops. Virtual desktops impacted include Remote Students, Engineering Desktops, and some Ross Pendergraft Library and Technology Center lab computers. OIS engineers are currently troubleshooting the issue and have engaged the vendor for support. We […]

Article by admin / Announcement, Notification, Outage

August 8, 2021 4:31pm

Planned Maintenance for Wireless and ResNet Complete

The planned network maintenance for the University wireless and Residence Hall networks on Sunday, August 8th is now complete. If you have any questions or concerns, please email Campus Support at campussupport@atu.edu or 479-968-0646.

Article by admin / Announcement, Maintenance, Notification

July 14, 2021 4:36pm

Upcoming Scheduled Maintenance for University Wifi and ResNet

There will be an upcoming planned maintenance for Arkansas Tech University’s wifi system and Residence Hall networks (ResNet) on Friday, July 16th, starting at 1:00 pm and lasting until 3:00 pm. During this time, network connectivity via wifi on the Russellville and Ozark campuses and wifi and wired connectivity in the Residence Halls may be […]

Article by admin / Announcement, Maintenance, Notification

May 20, 2021 4:47pm

Emergency Network Maintenance for ResNet and University Wireless

There will be an emergency network maintenance for the residence hall networks and university wireless networks tonight, May 20th 2021, starting at 8:00 pm and lasting until 9:00 pm.  During this time, losses of connectivity are possible, however, efforts will be made to avoid an actual service outage.  If an outage should become necessary, it […]

Article by admin / Announcement, Maintenance, Notification

May 9, 2021 9:40pm

Planned Network Maintenance for University Wireless and Residence Networks Complete

The planned network maintenance for wireless networks at the Russellville and Ozark campuses and for the residence wired and wireless networks is complete. Please contact the Campus Support Center at 479-968-0646 or campussupport@atu.edu if you still have any connectivity issues.

Article by admin / Announcement, Maintenance, Notification

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Spring 2025
Monday-Wednesday: 7am–10pm
Thursday-Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

 

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