Campus Support is having telephone issues currently. If you need to reach us and are unable to, please email us at campussupport@atu.edu. Also, we have received reports of telephone issues in the Office of Facilities Management. Telecommunications personnel are investigating the issues.
Power Service Interruption in University Commons
Housing is reporting a power service interruption in Commons Phase 1. There will be other associated network service interruptions for buildings A, B, C, D, and Clubhouse. No ETA as of yet.
Upcoming Planned Network Maintenance for Rockhouse
There will be a planned network maintenance for the Rockhouse building on Friday, August 7th, between 12:00 am and 1:00 am. During this time, wired and the wireless network access in the building may be intermittent or unavailable. The actual duration for the loss of connectivity is expected to be less than 20 minutes but […]
Advice from the Office of Information Systems when returning to Campus
The Arkansas Tech University Office of Information Systems (OIS) has several updates for faculty and staff who will return to on-campus operations as of Monday, Aug. 3, and additional information for ATU employees who will continue to work remotely. Below is information submitted by OIS. Visit https://ois.atu.edu to learn more. What potential technology challenges may […]
Impact of Apple’s recent changes to iOS mobile device push notifications on Cisco Jabber and Webex Teams
Starting Saturday, August 1st, 2020, Apple has made changes to the push notifications for iOS 13 mobile devices. For those staff and faculty that have chosen to utilize their iPhone or iPads for answering phones with either Jabber or Webex Teams, this change may have a negative impact on incoming call notifications and messages. The […]