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Office of Information Systems

Arkansas Tech University

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Aaron Johnston

April 18, 2019 4:55pm

Ad Astra Maintenance

Ad Astra will be unavailable on Monday, April 22nd, beginning at 7:00 am for upgrades. The maintenance is anticipated to last until approximately 8:00 am. During this maintenance, event request forms and academic scheduling through Ad Astra will be unavailable.

Article by Aaron Johnston / Announcement, Maintenance, Notification

April 4, 2019 7:53pm

Blackboard Issue Resolved

The error affecting our Blackboard system has been resolved. Blackboard had some unforeseen issues with their upgrade to the systems of many clients. If you are still experiencing issues please contact our Campus Support Center at (479) 968-0646 or campussupport@atu.edu.

Article by Aaron Johnston / Announcement, Notification, Outage

March 15, 2019 9:59pm

Scheduled Production AppXtender Upgrade Complete

The scheduled production AppXtender upgrade has been completed and services are back online. Do not attempt to connect to AppXtender using an old client. All users will login via the links on the Advising and Employee pages in OneTech. Documentation on accessing AppXtender can be found at https://support.atu.edu/support/solutions/articles/7000018710 If you have any questions or concerns, […]

Article by Aaron Johnston / Announcement, Maintenance, Notification

February 6, 2019 6:05pm

Network Maintenance in Rothwell is Complete

The Office of Information Systems scheduled network maintenance for Wednesday, February 6th is complete. If you have any issues please contact Campus Support at 968-0646 or campussupport@atu.edu.

Article by Aaron Johnston / Announcement, Maintenance, Notification

January 29, 2019 7:18pm

Unified Communications (VoIP) Maintenance Complete

The Unified Communications (VoIP) Maintenance is complete. The services affected should be available now. These may have included: – Cisco VoIP Phones – Jabber (both on campus and remote access) – Voicemail – Department Hunt Groups/Call Queues – VoIP fax If you have any issues with these services, please contact Campus Support @ 479-968-0646 or […]

Article by Aaron Johnston / Announcement, Maintenance, Notification

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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