We are currently receiving reports of Banner slowness. We are aware of it, and we have opened a case with our vendor. We will post more information as it becomes available.
Data Breach Involving AT&T Telephones
The Office of Information Security (OIS) has been informed of a data breach involving AT&T phones owned by various ATU departments. This incident resulted in unauthorized access to phone numbers associated with devices that made or received calls and texts. The breach occurred between May 3, 2022, and October 31, 2022. Please note that the compromised […]
Scheduled Production Banner Maintenance
There will be scheduled maintenance on the production Banner system on Saturday, July 13th, from 12:00 a.m. until 7:00 am. During this time, Banner applications such as Application Navigator, Admin Pages, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, Employment Processing System(EPS), Online Application, and the Account Management System(AMS) will be unavailable. If […]
Campus Support Closed for July 4th Holiday
The Campus Support Center will be closed on Thursday, July 4th, 2024 in observance of the Independence Day holiday. We will reopen at 7:00 a.m. on Friday, July 5th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us […]
Upcoming Emergency Maintenance for Unified Communication (VoIP) System
There will be an emergency maintenance for the University Unified Communications System today, June 21st, starting at 12:00 pm and lasting until 10:00 pm. This emergency maintenance will allow the Office of Information Systems to troubleshoot an issue with the VoIP telephone system that has resulted in some server instability. Due to the highly available […]