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Office of Information Systems

Arkansas Tech University

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Angela Linden

March 19, 2024 3:47pm

Scheduled Production Banner and AMS Maintenance

There will be scheduled maintenance on the AMS system between 5:00 am Thursday, March 21 and 8:00 am Thursday, March 21.  During this time AMS will be intermittently unavailable. There will be scheduled maintenance on the production Banner system between 11:00 pm Friday, March 22 and 3:00 am Saturday, March 23.  During this time, Banner […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

March 6, 2024 6:59am

Scheduled Server Maintenance

The Office of Information Systems will perform server maintenance between 4:30 a.m. and 8:00 a.m. on Friday, March 8th. Various systems will be unavailable, including AMS, EPS, Certain Cards in Experience, Mobile Go, and the Graduation Name Pronunciation system. If you have any issues, contact Campus Support at campussupport@atu.edu or call our office at 479-968-0646.

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

February 27, 2024 11:29am

Scheduled Production Banner Maintenance

There will be scheduled maintenance on the production Banner system between 11:00 pm Thursday, February 29 and 5:00 am Friday, March 1.  During this time, Banner applications such as Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, Argos, AdviseMe, EPS, Online Application, AMS, and some information in the ATUNow mobile app will be […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

February 23, 2024 2:38pm

Upcoming Planned Maintenance for the University Unified Communications System

There will be an upcoming scheduled maintenance for the university’s Unified Communications System on Tuesday, February 27th, starting at 5:15 pm and lasting until 10:00 pm. During this time, desk phones on campus and remote Webex devices connected as phones may lose connectivity to the system or restart multiple times. This maintenance will allow the […]

Article by Angela Linden / Announcement, Maintenance, Notification, Outage

February 22, 2024 8:52am

Cell Phone Outage

There is currently a cell phone outage that is intermittently affecting carriers.  This can affect getting text messages from Duo for multi-factor authentication. The news article is linked below. https://www.kark.com/news/national-news/att-customers-report-significant-outage/ If you have issues getting your Duo prompts, please contact Campus Support at 479.968.0646 or campussupport@atu.edu.

Article by Angela Linden / Announcement, Notification, Outage

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Spring 2025
Monday-Wednesday: 7am–10pm
Thursday-Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

 

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