Beginning at 5:00 pm on Friday, December 17th, the Banner system, ancillary applications, and Banner dependent applications will be unavailable during Arkansas Tech University’s migration to the Ellucian cloud. This migration will continue through Sunday, December 19th with systems coming back online in the Ellucian Cloud for the morning of Monday, December 20th. Additionally, the […]
Network Maintenance for Russellville Campus Buildings
There will be an upcoming network maintenance for the Ross Pendergraft Library building on Friday, December 10th, starting at 5:00 pm and lasting until 10:00 pm. During this time, wired and wireless network connectivity and phone services will be unavailable or intermittent. This maintenance will allow Network Services to move the building over to the […]
Respondus Service Interruption
UpdateThe AWS outage is affecting Respondus Monitor and the LockDown Browser Dashboard. Exams that only use LockDown Browser are working fine.December 7th, 10:20am CT We apologize for any inconvenience this causes with your final exams. If you have any questions or concerns please contact us at campussupport@atu.edu or (479) 968-0646.
Reminder of upcoming Ellucian Cloud Migration and OneTech Portal Replacement
As many of you already know, in December of 2020 Arkansas Tech University entered into an agreement with Ellucian to migrate the Banner system and its ancillary applications to the Ellucian Amazon Web Services (AWS) Cloud. Since that time, the Office of Information Systems has been working diligently with the user community and Ellucian […]
Campus Support Closed for Thanksgiving
The Campus Support Center will be closing at noon on Wednesday, November 24th for observance of the Thanksgiving holiday. We will reopen at 7:00 a.m. on Saturday, November 27th. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us […]