There will be an upcoming maintenance for the university VPN connectivity on Monday, September 2nd, starting at 5:00 pm and lasting until 8:00 pm. During this time, the Globalprotect VPN connectivity to campus may be unavailable for students, faculty, and staff. This network maintenance window will allow the Office of Information Systems to work on […]
Campus Support Closed for Labor Day
The Campus Support Center will be closed Saturday, Sunday, and Monday, September 2, 2024 in observance of the Labor Day holiday. We will reopen at 7:00 a.m. on Tuesday, September 3rd. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also […]
Banner Slowness Issue
We are currently receiving reports of Banner slowness. We are aware of it, and we have a case opened with our vendor. We will post more information as it becomes available.
Upcoming Emergency Maintenance for the University Firewall
There will be an emergency maintenance for the University firewall starting today, August 19th, beginning at 5:00 pm and lasting until 10:00 pm. This emergency maintenance will allow the Office of Information Systems to replace failed redundant standby hardware. Due to the highly available nature of the system, a loss of connectivity is not expected, […]
Banner Performance Issues Resolved
The issues we were experiencing with Banner and its applications has been resolved. We are still working with Ellucian to identify and correct any underlying issues. If you are still having an issue, please contact Campus Support at campussupport@atu.edu.