On a monthly basis, Blackboard pushes out their latest release of the Blackboard Learn LMS to the servers running our instance of the product (bblearn.atu.edu). Each release contains new features or feature enhancements, as well as maintenance items. The update is expected to be pushed out in the early evening hours of Thursday, January 2nd. […]
Campus Support Center Closed for Holiday Break
The Campus Support Center will be closed on Tuesday, December 24th thru Wednesday, January 1st in observance of the Christmas and New Year’s holidays. We will reopen at 7:00 a.m. Thursday, January 2nd. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You […]
Planned Maintenance/Outage for Blackboard Mobile Apps
Blackboard has announced that the Blackboard app and Blackboard Instructor app will be unavailable starting December 29, 2019 at 9:30 PM CST until December 30, 2019 at 2:30 AM CST for a scheduled maintenance update. Please access Blackboard Learn in a web browser during this five-hour window. Blackboard had cancelled the previous Planned Maintenance/Outage that […]
Account Management Issues Resolved
The Account Management System issues we were having earlier have been resolved. If you are still having a problem activating your account or changing your password via the AMS page, please contact Campus Support at 479.968.0646.
Account Management System Issues
OIS’s Account Management System is currently experiencing issues with account activation and changing passwords. Our Administrative and Enterprise teams have been notified, and are working to resolve the matter. We will post another announcement when the issue is resolved or give updates as necessary.