The Campus Support Center will be closed on Monday, September 2nd, in observance of the Labor Day holiday. We will reopen at 7:00 a.m. Tuesday, September 3rd. If you need assistance, visit our support portal at https://support.atu.edu. You can find valuable solution articles to help with common issues. You can also email us at campussupport@atu.edu […]
End of Windows 7 Support
Microsoft will stop supporting the Windows 7 operating system on January 14, 2020. This end of support means that we will no longer receive security updates, software updates, and technical support. Any computer running Windows 7 after the end of support date will become vulnerable to cybersecurity attacks. The Office of Information Systems (OIS) will […]
Doc Bryan Network Services Restored
The network service interruption in Doc Bryan has been resolved. It appears there was an issue with a power outlet in the data closet. Facilities Management was able to repair it, and Network Services were able to get the network restored. If you are still having an issue, please contact Campus Support at 479.968.0646.
Possible Network Service Interruption in Doc Bryan
Campus Support is currently receiving reports of a network service interruption with wifi, VoIP phones, etc.. for the Doc Bryan building on the Russellville Campus. Network Services has been notified and are enroute to investigate.
Longer Than Normal Login Times on Virtual Desktops
The Russellville campus is experiencing longer than normal login times on virtual desktop systems. We are working with our vendor to troubleshoot the issue. We will post more information as it becomes available. If you have further questions, please contact Campus Support at campussupport@atu.edu or 479.968.0646.