The Office of Information Systems will launch a new Website and Support Portal next Monday, April 16, 2018. Better website navigation with an updated look will provide an improved experience for everyone. Our new support portal, Freshservice, features a new ticketing system, solutions (KB articles), and a services catalog. Faculty, staff, and students are to […]
Scheduled Network Maintenance for Lake Point Conference Center — Resolved
As of 2:38pm on Monday, March 19th, the scheduled maintenance for the Lake Point facility was completed. All network related connectivity at Lake Point is restored. If you are still experiencing issues with the affected systems, please contact the Campus Support Center at campussupport@atu.edu or 479.968.0646. Thank you. Office of Information Systems
Scheduled Network Maintenance for Lake Point Conference Center — extended ETA
Our Network Services team is still working at Lake Point to restore network service to the Hickory Lodge. We are extending this maintenance window until 3pm. If you have questions or concerns, contact the Campus Support Center at campussupport@atu.edu or visit our support portal at https://support.atu.edu. Thank you. Office of Information Systems
Emergency Network Maintenance for Russellville and Ozark Campuses
There will be emergency maintenance for the Arkansas Tech University Internet connection on Monday, March 19th, starting at midnight and lasting until 6 a.m. on Tuesday, March 20th. This emergency maintenance will affect the connection to the Internet for both the Russellville Campus and Ozark Campus. During the maintenance period, connectivity to the Internet from […]
Scheduled maintenance of Blackboard’s data center
On Saturday, March 3rd, 2018, starting at 11:00 PM CST and going through 3:00 PM CST on Sunday (16 hours), Blackboard (the company) will be replacing hardware at one of their data centers. During this time, users *may* experience intermittent service interruptions to 3rd party publisher tools such as Pearson, Cengage, Wiley, and McGraw-Hill, as well […]