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Lance Byrum

July 2, 2020 12:15pm

Planned University-Wide Network Maintenance and VPN Client Update

There will be a planned university-wide network maintenance on Saturday, July 4th, starting at 5:30 pm and lasting until 7:00 pm. During this time, network connectivity to university networked services and the Internet may be intermittent. Voice services with the Cisco Unified Communication VoIP phones should not be affected. This network maintenance will allow Network […]

Article by Lance Byrum / Announcement, Maintenance, Notification

March 30, 2020 11:11am

Degraded Kaltura Performance with MediaSpace

This is directly from the team at Kaltura: “As part of mitigation efforts, we are seeing temporary access issues to MediaSpace. Our team is working as quickly as possible to improve performance and restore full operations.” Time Posted Mar 30, 15:47 UTC

Article by Lance Byrum / Announcement

August 21, 2019 4:40pm

Longer Than Normal Login Times on Virtual Desktops (Resolved)

The Russellville campus is experiencing longer than normal login times on virtual desktop systems, but has now been resolved. If you have further questions, please contact Campus Support at campussupport@atu.edu or 479.968.0646.

Article by Lance Byrum / Announcement, Maintenance, Notification

October 8, 2018 3:55pm

Partial VoIP Service Interruption Affecting Incoming Calls Resolved

The VOIP service issue has been resolved. All services should be back to normal and functioning properly. If you continue to have an issue, please contact Campus Support at 479.968.0646.

Article by Lance Byrum / Announcement, Notification

November 12, 2017 5:05am

Scheduled Emergency Maintenance for Wireless Completed

Emergency network maintenance has been completed for ATU-Wireless, Tech-Guest, and all Residence Hall. If you have questions or concerns, contact the Campus Support Center at campussupport@atu.edu or visit our support portal at https://support.atu.edu.  

Article by Lance Byrum / Announcement

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