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Arkansas Tech University

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Nick Schluterman

February 27, 2022 8:36pm

Upcoming Planned Unified Communications (VoIP) Maintenance

There will be a planned maintenance for the university’s Unified Communications System on Monday, February 28th, starting at 5:30 pm and lasting until 9:00 pm. During this time, the university’s VoIP phones on both the Russellville and Ozark campuses may reboot one or more times. This maintenance will allow the Office of Information Systems to […]

Article by Nick Schluterman / Announcement, Maintenance, Notification

December 7, 2021 6:07pm

Respondus Service Interruption Resolved

Blackboard has reported that the services affected by todays Amazon AWS service degradation has been resolved, including Respondus, Collaborate and using in-line grading of attached documents. AWS is still under maintenance for underlying issues so there could be further issues but as of now functionality appears to have returned to normal. (For more details please […]

Article by Nick Schluterman / Announcement, Notification

October 7, 2021 4:53pm

Upcoming End of Analog Phone Services on the Russellville Campus

Due to aging hardware systems with the service provider, as of December 2021, Windstream will no longer provide analog telephone services to the Russellville campus.  This will directly impact any department still utilizing Windstream desk phones or having one or more analog fax lines.  Departments that have already been moved to the university’s Unified Communication […]

Article by Nick Schluterman / Announcement, Notification

May 20, 2021 8:56pm

Emergency Network Maintenance for ResNet and University Wireless is Complete

The emergency network maintenance for the residence hall networks and university wireless networks have been completed. The operation lasted for 45 minutes with a 10 minute outage.  If you have any issues, please contact Campus Support at 479-968-0646.

Article by Nick Schluterman / Uncategorized

October 1, 2020 7:24pm

Phone Maintenance Complete

The planned maintenance for the university’s Unified Communication (VoIP) Telephone System has now been completed. All systems should be running normally again. If you are still experiencing issues with your telephone, please give Campus Support a call at 479-968-0646.

Article by Nick Schluterman / Announcement, Maintenance

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
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Hours of Operation - Summer 2025
Monday-Friday: 7am-7pm

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