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Office of Information Systems

Arkansas Tech University

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Uncategorized

October 12, 2026 11:24am

Regarding Blackboard Emails and Other Slow Tasks

Faculty and students have reported several issues that we are currently working to resolve. The primary concerns we are hearing about involve emailed announcements and notifications, as well as AI Conversation assignments. At this time, the main issues being reported are: We have open tickets with Blackboard Support regarding these issues and we’re working diligently […]

Article by Andrew Gillispie / Uncategorized

October 7, 2026 7:54am

Scheduled Production Banner and Evisions Maintenance

The Banner production system will undergo scheduled maintenance from 8:00 p.m. Friday, October 9th, to 4:00 a.m. Saturday, October 10th. During this period, Banner applications, including Application Navigator, Self-Service (including Web Time Entry), some OneTech cards, scheduled jobs, and AppEnhancer, will be unavailable. The Evisions system will undergo scheduled maintenance from 5:00 am to 7:00 […]

Article by Nick Schluterman / Announcement, Maintenance, Uncategorized

October 7, 2026 7:52am

Regarding Blackboard Emails and Other Slow Tasks

Faculty and students have reported several issues that we are currently working to resolve. The primary concerns we are hearing about involve emailed announcements and notifications, as well as AI Conversation assignments. At this time, the main issues being reported are: We have open tickets with Blackboard Support regarding these issues and we’re working diligently […]

Article by Nick Schluterman / Announcement, Outage, Uncategorized

September 22, 2026 3:29pm

Upcoming Planned Resnet and Wireless Maintenance

There will be an upcoming wireless and ResNet maintenance on Sunday, September 27th, starting at midnight and lasting until 10:00 am. During this period, wireless clients and wired ResNet clients are not expected to disconnect, however, there may be times when new connection attempts are delayed or fail. Registering or modifying devices in the MyDevices […]

Article by Nick Schluterman / Announcement, Maintenance, Uncategorized

September 17, 2026 4:00pm

Service Interruption with atu.io link

Due to an unforeseen issue, the ATU.io URL shortening service will be down until Friday September 18th 2026. All links using this URL shortener atu.io/example will no longer function and cannot be used until restoration. We apologize for this inconvenience and if a link is needed immediately, please contact campussupport@atu.edu or call at 479-968-0646 to […]

Article by Tim Caldwell / Announcement, Uncategorized

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CAMPUS SUPPORT CENTER

RPL 150
(479) 968-0646 (call)
(479) 348-2436 (text)
campussupport@atu.edu

Hours of Operation - Spring 2026
Monday-Thursday: 7am-10pm
Friday: 7am-7pm
Saturday-Sunday: 2pm-6pm

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