As the campus moves into final exams, OIS is expanding coverage to keep students and faculty supported without added friction. The goal is simple: reduce stress and keep your exam flow stable. Extended Support Hours You’ll reach us through the same channels you already use. If something breaks, blocks progress, or threatens an exam window, […]
Invitation to Complete OIS IT Feedback Survey
The Office of Information Systems invites all students, faculty, and staff to complete the OIS IT Feedback Survey. The survey collects input on: Responses are confidential and will be used to: The survey is completely anonymous and takes approximately 10 minutes to complete. The survey will be available through Monday, December 15. If you have […]
Upcoming Telephone Migration Announced
The Office of Information Systems is pleased to announce that we have started a project to upgrade the university’s Cisco Voice over IP telephone system (VoIP) to Cisco Webex Calling. Cisco Webex Calling is a cloud-based telephone platform that will further integrate the university’s phone system with Webex. Webex Calling brings more flexibility and new […]
Planned Network Maintenance
There will be an upcoming network maintenance for the university’s wireless systems and the firewall on Saturday, November 30th, starting at 9:00 am and lasting until 12:00 pm. During this time, there may be periods where new connection attempts to ATU-Wireless fail. This maintenance will allow Network Services to update the security certificates used on […]
Network Maintenance Complete
The firewall maintenance scheduled for tonight has been completed. If you continue to have issues connecting to the internet or any other network resource, please contact the Campus Support Center at 479.968.0646 or campussupport@atu.edu